So, any organization, be it the Gazprom corporation or a small family business, is a system of elements connected by various kinds of connections, written and unwritten rules. As in any other system, the laws of systems operate in an organization. They operate regardless of whether we know about them or we don’t know. It’s like gravity. You may or may not know about it, but you should take it into account. Especially if you are going to jump from the third floor down. The first law is the law of belonging. In the simplest formulation, this means that all of its employees (all elements of the system) are important to the organization, regardless of rank and status. And the full composition of the team is very, very important. I will explain this with two examples. The first example is technical. A car is a system of many many parts (a million parts) that were connected together at a car plant, capable of moving from point A to point B along the roads under the control of an experienced driver , suitable for this type of transport. If you don’t have just a small part - the ignition key - you and I won’t go anywhere by car. All the other almost a million elements will stand pitifully in the rain and wait for you to find the key. If there is no gasoline - energy - for movement, you will not go anywhere, even if you have the coolest navigator and automatic parking system. If the windshield wiper is on the windshield glass does not work for you, in sunny weather it’s okay. But in a downpour, which happened in Crimea last summer, driving without wipers turns into a deadly adventure. What am I getting at? find yourself in a very influential role, become the owner of a key position or resource and seriously influence important processes. Well, if they agree among themselves... Surrender, enemy, freeze and lie down! Second proof. We once conducted a sociological study at a machine-building plant. One of the workshops, instead of 100% of the plan, began to produce only 50%. What’s most interesting is that the neighboring metalworking shop, exactly the same, worked just as efficiently as usual. And this one seemed to be overstrained. We pestered turners and millers for a couple of weeks with various survey questions, and only found out one thing. The only factor that could be identified was insult. During a conference call with the shop manager, the general director used the following expression: “Your rednecks are completely relaxed...” This became known to all the workers in the shop and the shop stood up. And now attention to the question. Do you think the general director was pleased when he received such results of the sociological study? Do you think that a group of sociologists received other orders from this enterprise?*** The third story is about the importance of each person in the history of an organization, in this case - a school. A student is upset that the teacher did not give him a positive mark for a test, or maybe for a year, I tried to come to an agreement, but the teacher was stubborn. In short, it's a matter of principle. The student got hold of about 200 grams of mercury and poured it into a crack between the floorboards. Fortunately, he could not keep it a secret for long. I spilled the beans. They called in the Ministry of Emergency Situations and sanitary services, sanitized the room and the entire building. The caretaker suffered a heart attack at these events. The director escaped with a slight fright. The teacher stuck to his guns.***Both of these stories are old and have acquired a touch of legend. What I bought for is what I sell for. But in my opinion, it’s very, very clear. So, let’s sum it up. The law of ownership says: “Respect every employee of the organization and it will be good for you.” If you don’t respect, you’ll forget, you won’t notice, there will be consequences . Consequences of various kinds. For example, if you fire an employee, even for a real misconduct, then the employees who remain in the workplace will have a tendency to repeat the behavior and emotions of the fired person. The general field, the general organism of the organization, in accordance with the law of belonging, strives to maintain its integrity. So that no one is forgotten, and nothing is forgotten. Such are the things. Be