BMW 5 Series (E60, F10) Discussions / [ id no. 311805144 ]

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Username:	Message:
cnhjqrf (781hp)	Quote: Originally posted by 493263 Wait, doesn't the 2011 550xi with Msport get an adaptive suspension? Yes, there are Comfort, Normal, Sport and Spot modes +.
RAND (460hp)	Pretty shady car dealership...it's about time you revealed the name of this place (if you haven't already).).
eddie (830hp)	@omak81, I would add the additional $15/month. It is BMW where electrical problems are known to be more common than mechanical.
080390 (27hp)	Yes, please provide us with the name of the dealer
mamusia1 (109hp)	Looks good, the only change is the Merc plate covers! Lol. But seriously, it looks good
fate (621hp)	Quote: Originally posted by Chriscorney 3. They didn't agree to replace the bumper even though the plastic material has grooves. I had asked to solve two scenarios: a) Replace the bumper with a new M-Sport bumper available in the parking lot (and on a new car). Toggle the exchange on/off and let me continue. This was my first choice and certainly sensible. b) Carry out the works and guarantee these works for the duration of ownership. It has been proven that new paintwork does not hold up well in the long term. Short term - fine, but in terms of longevity it can't compare to the factory. I also requested that a clear SunTek PPF be applied over the bumper (after I approved the paint). There is no way the dealer would take the bumper off another car and put it on yours. All exterior body parts have the original car's VIN number printed on them, indicating that it is the original body part of the car. Since the dealer repainted and the vehicle did not meet your expectations, let them know that you can find a reputable, independent paint/body shop nearby and send them the invoice.
amx (250hp)	Quote: Originally posted by omak81 Yes, it has Comfort, Normal, Sport and Spot+ modes. This is the sports suspension for the xDrive. Now all you need are the ventilated massage seats for long car journeys. I have an optional night vision infrared camera on my device. It's such a stupid feature. It is only suitable for starting a conversation. I tested it on hot and unattractive girls to see if they radiated differently. The results were pretty amazing.
120894 (240hp)	Quote: Originally posted by kd0t There is no way the dealer would take the bumper off another car and put it on yours. All exterior body parts have the original car's VIN number printed on them, indicating that it is the original body part of the car. Since the dealer repainted and the vehicle did not meet your expectations, let them know that you can find a reputable, independent paint/body shop nearby and send them the invoice. Yes and yes.
nexus6 (859hp)	Genius. And yes, I added the Gold Warranty to cover the suspension and all electrical components. Found the entire options list! Dynamic damping control! Order options No. Description 2NB M LM LA WHEELS DOUB.SP. 351 M.19 2VA ADAPTIVE DRIVE 2VB TIRE PRESSURE INDICATOR 223 DYNAMIC DAMPER CONTROL 229 DYNAMIC DRIVE 248 HEATED STEERING WHEEL 258 RunFLAT tires 3AG REAR VIEW CAMERA 316 AUTOMATIC TAILGATE OPERATION 319 INTEGRATED UNIVERSAL REMOTE CONTROL 322 COMFORT A ACCESS SYSTEM 323 SOFT CLOSE AUTOMATIC SYSTEM FOR DOORS 337 M SPORT PACKAGE 4CE PRECIOUS WOOD TRIM FINELINE ANTHRACITE 415 SUN VISOR FOR REAR WINDOW 416 SUN VISOR 423 FLOOR MATS, VELOR 430 INTERIOR/EXTERIOR RR VW MIRROR W AUT ANTI-DREAD 431 INTERIOR RR VW MIRROR W AUT ANTI-D 456 COMFORT SEATS, ELECTRIC. ADJUSTABLE 488 Lumbar support driver/passenger 494 Heated seats F Driver/passenger 496 Heated seats for rear seats 5AC AUTO. HIGH BEAM CONTROL 5AD Lane departure warning 5AG Lane change warning 5DL SURROUND VIEW 502 HEADLIGHT WASHER SYSTEM 508 PARK DISTANCE CONTROL (PDC) 522 XENON LIGHT 524 ADAPTIVE HEADLIGHTS 575 ADDITIONAL 12 V SOCKET 6AA BMW TELESERVICES 6AB CONTROL TELESERVICES 6 FL USB/AUDIO INTERFACE 6NF EXT. CONNECTION FOR MUSIC PLAYBACK.I.MOBILPH 6UH TRAFFIC INFORMATION 6VC CONTROL COMBOX 609 NAVIGATION SYSTEM PROFESSIONAL 610 HEAD-UP DISPLAY 615 EXTENDED BMW ONLINE INFORMATION 620 VOICE INPUT SYSTEM 639 COMPLETE PREPARATION MOBILE PHONE USA/CDN 655 SATELLITE RADIO 677 HIFI SYSTEM PROFESSIONAL 697 AREA DIAL 1 710 M LEATHER STEERING WHEEL 715 M AERODYNAMIC PACKAGE 760 INDIVIDUAL HIGH-GLOSS SATIN CHROME 775 INDIVIDUAL ROOF TRIM ANTHRACITE 8KC OILSERVICEINT. 24,000 KM/24 MONTHS 8SC COUNTRY SPECIFICATION. RELEASE OF TELESERVICE 8S4 DECODING VARIABLE LIGHT DISTRIBUTION 8TL DAYLIGHT FRONT AND REAR ACTIVE 8TN DAYLIGHT VIA LIGHT MENU SETTING 840 HIGH SPEED SYNCHRONIZATION 880 GERMAN / ON-BOARD DOCUMENTATION 925 SHIPPING PROTECTION PACKAGE Series options No. Description 1CD BRAKE ENERGY REGENERATION AUTOMATIC TRANSMISSION 212 NATIONAL BRAKE SYSTEM EQUIPMENT 302 ALARM SYSTEM 4UR AMBIENT LIGHT 403 GLASS ROOF, ELECTRIC 5DS LUGGAGE COMPARTMENT EMERGENCY RELEASE 534 AUTOMATIC AIR CONDITIONING 645 RADIO CONTROL US 8SM VIN, VISIBLE FROM OUTSIDE 823 HOT CLIMATE VERSION 845 AUDIBLE BELT WARNING 850 FUEL TANK FILLING FOR EXPORT ADD 853 LANGUAGE VERSION ENGLISH 876 RADIO FREQUENCY 315 MHZ
04041994 (820hp)	In CT, most dealers do walk-throughs (Bridgeport BMW takes photos of all four sides of your car) before taking a car into service. In the end, it's extremely frustrating to have the bumper repaired and not let it spoil the fun of your new car.
ilenia (937hp)	Welp turns out I already have the bent rim and tire problem lol. The good thing is that I took the vehicle back and all four rims were straightened and two new tires were installed on the back. The tires on the rear wheel soon needed to be replaced and barely passed the MD state inspection. Great for me since I didn't use the rim tire warranty :-).
ilovedj (156hp)	Great advice to everyone. I'll be calling them tomorrow morning to try to get the car back and take it to a reputable repair shop. I assume that they will argue with me about which workshop I should use (since they have an in-house body shop - unfortunately that's not good. This is BMW North Scottsdale in Arizona. Never had any problems in the last 10 years, just a shame happened with my first new car.
13061983 (474hp)	Nice car... congratulations!
lavoro (89hp)	Wow! I'm shocked that they actually thought substandard work would go away?
29121978 (404hp)	Thanks!
78917891 (607hp)	It's a bumper. Ask them to repair/replace and paint it. What's the big deal? If they smashed your wife's (girlfriend's) bumper, that would be serious business. It's a car. In 36 months it will be worth half its new car value. Do you really believe that a bumper repair will make a difference??
mnemonik23 (150hp)	Pretty. Time to get those glossy black grilles and BMW badges, hehe.
bake (167hp)	Quote: Originally posted by Grover432 It's a bumper. Ask them to repair/replace and paint it. What's the big deal? If they smashed your wife's (girlfriend's) bumper, that would be serious business. It's a car. In 36 months it will be worth half its new car value. Do you really think a bumper repair will make a difference? I don't understand. Of course, cars are not as important as people, but it is also important to respect other people's property. He was wronged and they should make amends so he can fully enjoy his carefully chosen car.
160594 (35hp)	I actually like the grills on the car, but I purchased the M5 style dual grilles in Slate Gloss Black to match the M5 trunk lip and BMW Performance front splitter
della1 (839hp)	Quote: Originally posted by Gpfarrell I don't understand this. Of course, cars are not as important as people, but it is also important to respect other people's property. He was wronged and they should make amends so he can fully enjoy his carefully chosen car. Agreed and thank you for your understanding. If the repainted bumper looked like the original, I wouldn't have a problem. The problem is that the work is subpar and doesn't live up to the dealer's promises. I get it – accidents happen. What I don't understand is how crappy respraying is justified or tolerable in this case. As others have suggested, I plan on picking up the car tomorrow and taking it to another body shop that can do the job properly. I have to pay out of pocket and hope to get a refund. The SA called today and asked for another attempt to get the color right. Even he said the first attempt (the one I drove 45 minutes out of the way to see) wasn't a good spray.
sambuka (712hp)	My car feels slower after all the repairs. Has anyone else experienced this???
cdjkjxb (367hp)	Not really. Mine feels faster and pulls harder than before.
diamond16 (685hp)	Quote: Originally posted by AlanM. Which dealer did the work, how long did the wait take and what kind of rental car did you get? I always go to BMW from Freehold. I leased the car there, so I just bring it to them. I have 2015 328ix. I dropped off the car on Friday March 6th and was finished on Tuesday March 10th. The car would have been ready on Monday but since I have a problem with the car sliding down my driveway when there is snow on the sidewalk. They wanted to test it if there was a problem. It happened three times that the car slid from the driveway onto the street when I parked with snow on the sidewalk. Yes, I applied the hand/parking brake, but the car still slides down. One way or another, they can't figure out why, and for them there is no problem. Since the snow season is over, I have to wait until next year to take photos/videos of it. so I can show them.
mikey10 (446hp)	I dropped my car off at BMW Freeport on March 12th. I spoke to the service advisor on March 20th and found out that it will be at least a few weeks before they wait for parts.... Drop off date: 03/12/15 BMW Swag: None Lender: BONE Stock 328xI Return date: 3/ 23/15 (Car was checked. Nothing done. All parts are backordered)
30031984 (533hp)	Update: Received a call this morning! They inspected the car and determined that I needed some parts...Really!? After 10 days of use, the car was only inspected!? According to my service advisor, they have been instructed by BMW NA to let me pick up the car as the parts required to complete the CCP are backordered and they will call me when the parts arrive. This will be the third time I visit the service department. in 2 months! Was on February 23rd. for an oil change and basic maintenance. I asked the service advisor to have the car checked for the CCP during maintenance. No! I was told that I would have to make a separate appointment for anything related to CCP. Date for March 13th agreed. (The car was used for a day.) I dropped my car off for the scheduled CCP for the second time on March 13th. Ten days later, on March 23rd, I got the car back with nothing finished. Now I have to come back in a few weeks to finally have the service completed!?? This really leaves a bad taste in my mouth. Aside from the CCP, the car should be serviced due to a strange clicking/jerking (anti-lock brake-like feedback) when making sharp left or right turns. This is the fourth time I'm bringing it back for this issue too. No repairs will be made until all backordered parts have been shipped to the dealer. FML
hawkins1 (577hp)	7 Quote: Originally written by Jhenka. Update: FML. My recent post from the main thread. Quote: BMW USA has confirmed to US dealers that there is a certain parts limitation on the service kits being shipped. Currently only 1,500 fuel line parts are shipped from the manufacturer per week, so BMW USA cannot ship more than that amount of kits per week to dealers (Now we know why this hasn't been released globally yet). Apparently over 17,000 kits have already been installed by US dealers at the end of February 2015. So stay tuned, they are working on it. The original idea was for dealers to contact customers as soon as they received replacement parts. But word has gotten around on the Internet and dealers are overwhelmed by the customers who come by themselves
longview (343hp)	After waiting seven weeks for parts, I'm finally picking them up this Friday at the end of the campaign. I'll post a breakdown of the replaced items next week...
vbvbvb (840hp)	I finished mine and honestly it's much more responsive now. It only took a few days, but I only needed a few things and they were in stock.
08031977 (997hp)	Quote: Originally written by Wizo. I finished mine and honestly I'm a lot more responsive now. It only took a few days, but I only needed a few things and they were in stock. Wizo I see you're in Orlando. Have you been to Fields in Winter Park or South Orlando? I just scheduled my first appointment for Wednesday.
DuSh (607hp)	Winter park. They were pretty adamant that I probably didn't need anything, and then they called me and said there were a few things that needed their attention.
clown (309hp)	After my service I finally got around to installing the BMS Stage 2 and it is epic.
Hmeng115 (386hp)	Quote: Originally written by kondor. After my service I finally got around to installing the BMS Stage 2 and it is epic. Impressive! What settings are you using???
jaydon1 (744hp)	Quote: Originally posted by AlanM Great! What settings are you using? Not sure. I bought it from another forum member. I need to purchase the USB cable to run the program and view the settings.
6610_2006 (761hp)	I just did level 1 after the CCP and thought the same thing. I couldn't imagine what Stage 2 would look like.
160192 (8hp)	Quote: Originally written by Wizo. I just did level 1 after the CCP and thought the same thing. I couldn't imagine what Stage 2 would look like. It's like a jet flying through a double rainbow
camino (29hp)	Quote: Originally written by Wizo. I just did level 1 after the CCP and thought the same thing. I couldn't imagine what Stage 2 would look like. I also just bought a level 1 and have an appointment with the CCP on Wednesday. I can't wait to install it! I'm planning on going to the track later this month. I don't know if you're part of the Orlando F10 FB page we created just a few weeks ago. Here's a link to it if you'd like to join. https://www.facebook.com/groups/431353317038693/
confident (78hp)	Quote: Originally posted by pdf10 I dropped my car off at the dealer for a recall on Friday morning (as well as a few other minor warranty items) and finally picked it up this afternoon. As for the customer care package, here's a breakdown of what happened: Timing chain passed test, replaced 90Ah battery with 105Ah unit, registered new battery in system, performed battery conversion programming and coding for entire vehicle (which my Dinan engine was deleted and suspension software as well as all 40 radio/SAT presets and seat memory settings) oil changed, air filter elements replaced, CBS intervals reprogrammed, numerous parts ordered to complete the package, with an estimated arrival time of 2 - 3 Weeks loaner provided = 2015 320i, currently no BMW accessories. My service advisor stated that there is a chance my parts could arrive much sooner than expected, but according to corporate he has to give a lead time of 2-3 weeks. After Part 2 is complete, I will update this post with a list of parts received and replaced... After a seven week wait for parts, the following was replaced over the weekend: Both hot film mass air flow sensors with multiple seals, connecting lines, breather tubes, hose clamps, O-rings, and a fuel supply line vacuum pump (a newer version of the one previously replaced under warranty in 2013). As for my injectors, I was initially concerned that they would not be replaced (again) under this campaign, but thanks to a PM to resident expert E90Fleet, he confirmed that the injectors I had replaced under warranty in 2013 , which were the latest versions offered (apparently there is a new part number for campaign specific injectors). Provided Lender: 2015 320i BMW Swag? None... First driving impression: quiet, but despite all these improvements the engine still occasionally exhibits a very slight tremor when idling (not enough to register on the rev needle). However, for me this isn't a big deal as this has been the case with the N63 from day one and from what I've read and experienced it's just a nuance in the engine's design. Reloaded my Dinan engine and suspension software yesterday with no issues and the beast is back!
Caleb0413 (252hp)	Quote: Originally written by pdf10. First driving impression: quiet, but despite all these improvements the engine still occasionally exhibits a very slight tremor at idle (not enough to register on the rev needle). However, for me this isn't a big deal as this has been the case with the N63 from day one and from what I've read and experienced it's just a nuance in the engine's design. Reloaded my Dinan engine and suspension software yesterday with no issues and the beast is back! Yes. I also feel this shaking, but it's not noticeable all the time. However, I'm glad to hear that it's common with these engines. Kind of off topic, but how long did the Dinan flash take you? And I've never heard of the suspension software being adjusted either.
111999 (443hp)	Quote: Originally posted by Zer0Cool92 Yes. I also feel this shaking, but it's not noticeable all the time. However, I'm glad to hear that it's common with these engines. Kind of off topic, but how long did the Dinan flash take you? And I've never heard of the suspension software being adjusted either. I'll send you the details via PM so as not to distract the thread from the topic. (I received a package offer because I have created several Dinan mods so far and more will follow).
danielle4 (767hp)	I got my car back on time after 10 weeks, handed it in on January 28th, they changed everything in the campaign, the main reason for the delay is that the timing chain is massively backordered. I suggest if your car fails the timing chain test and a new one needs to be ordered, get your damn car back and have the part ordered or you'll be stuck in a rental car for at least 1.5 months. From day one I had starting problems, I always suspected it was related to the injector. The first time I complained about it nothing was done because they couldn't reproduce the problem and the second time I complained about it they changed the fuel rail but used the same injectors which did virtually nothing. Now everything related to fuel delivery has been replaced including the injectors and the car starts normally after 3.5 years of ownership.
vv1981 (860hp)	Quote: Originally written by jykishan. I got my car back on time after 10 weeks, handed it in on January 28th, they changed everything in the campaign, the main reason for the delay is that the timing chain is massively backordered. I suggest if your car fails the timing chain test and a new one needs to be ordered, get your damn car back and have the part ordered or you'll be stuck in a rental car for at least 1.5 months. From day one I had starting problems, I always suspected it was related to the injector. The first time I complained about it nothing was done because they couldn't reproduce the problem and the second time I complained about it they changed the fuel rail but used the same injectors which did virtually nothing. Now everything related to fuel delivery has been replaced including the injectors and the car starts normally after 3.5 years of ownership. After replacing your timing chain, do you know if you had to remove the engine and transmission (together as a unit) to get to the front of the block and complete the job? I've heard rumors that this is the campaign's process and was wondering if you might be able to check this... Thanks.
dallas5 (285hp)	Quote: Originally posted by pdf10 Since your timing chain was replaced, do you know if they had to remove the engine and transmission (together as a unit) to get to the front of the block and complete the job? I've heard rumors that this is the campaign's process and was wondering if you might be able to check this... Thanks. They told me well in advance that they would have to remove the engine to change the chain. I don't think they touched the gearbox. I was told that this part of the job alone took about 40 hours.
charles12 (420hp)	My car feels slower after all the repairs. Has anyone else experienced this???
denis12 (83hp)	Not really. Mine feels faster and pulls harder than before.
Jayden (667hp)	Quote: Originally posted by AlanM. Which dealer did the work, how long did the wait take and what kind of rental car did you get? I always go to BMW from Freehold. I leased the car there, so I just bring it to them. I have 2015 328ix. I dropped off the car on Friday March 6th and was finished on Tuesday March 10th. The car would have been ready on Monday but since I have a problem with the car sliding down my driveway when there is snow on the sidewalk. They wanted to test it if there was a problem. It happened three times that the car slid from the driveway onto the street when I parked with snow on the sidewalk. Yes, I applied the hand/parking brake, but the car still slides down. One way or another, they can't figure out why, and for them there is no problem. Since the snow season is over, I have to wait until next year to take photos/videos of it. so I can show them.
kjdeion21 (20hp)	I dropped my car off at BMW Freeport on March 12th. I spoke to the service advisor on March 20th and found out that it will be at least a few weeks before they wait for parts.... Drop off date: 03/12/15 BMW Swag: None Lender: BONE Stock 328xI Return date: 3/ 23/15 (Car was checked. Nothing done. All parts are backordered)
l0ll0l (97hp)	Update: Received a call this morning! They inspected the car and determined that I needed some parts...Really!? After 10 days of use, the car was only inspected!? According to my service advisor, they have been instructed by BMW NA to let me pick up the car as the parts required to complete the CCP are backordered and they will call me when the parts arrive. This will be the third time I visit the service department. in 2 months! Was on February 23rd. for an oil change and basic maintenance. I asked the service advisor to have the car checked for the CCP during maintenance. No! I was told that I would have to make a separate appointment for anything related to CCP. Date for March 13th agreed. (The car was used for a day.) I dropped my car off for the scheduled CCP for the second time on March 13th. Ten days later, on March 23rd, I got the car back with nothing finished. Now I have to come back in a few weeks to finally have the service completed!?? This really leaves a bad taste in my mouth. Aside from the CCP, the car should be serviced due to a strange clicking/jerking (anti-lock brake-like feedback) when making sharp left or right turns. This is the fourth time I'm bringing it back for this issue too. No repairs will be made until all backordered parts have been shipped to the dealer. FML
manman12 (913hp)	7 Quote: Originally written by Jhenka. Update: FML. My recent post from the main thread. Quote: BMW USA has confirmed to US dealers that there is a certain parts limitation on the service kits being shipped. Currently only 1,500 fuel line parts are shipped from the manufacturer per week, so BMW USA cannot ship more than that amount of kits per week to dealers (Now we know why this hasn't been released globally yet). Apparently over 17,000 kits have already been installed by US dealers at the end of February 2015. So stay tuned, they are working on it. The original idea was for dealers to contact customers as soon as they received replacement parts. But word has gotten around on the Internet and dealers are overwhelmed by the customers who come by themselves
jason9 (512hp)	After waiting seven weeks for parts, I'm finally picking them up this Friday at the end of the campaign. I'll post a breakdown of the replaced items next week...
quiero (92hp)	I finished mine and honestly it's much more responsive now. It only took a few days, but I only needed a few things and they were in stock.
12081995 (211hp)	Quote: Originally written by Wizo. I finished mine and honestly I'm a lot more responsive now. It only took a few days, but I only needed a few things and they were in stock. Wizo I see you're in Orlando. Have you been to Fields in Winter Park or South Orlando? I just scheduled my first appointment for Wednesday.
tamtam1 (9hp)	Winter park. They were pretty adamant that I probably didn't need anything, and then they called me and said there were a few things that needed their attention.
sasha1995 (579hp)	After my service I finally got around to installing the BMS Stage 2 and it is epic.
270191 (849hp)	Quote: Originally written by kondor. After my service I finally got around to installing the BMS Stage 2 and it is epic. Impressive! What settings are you using???
070383 (310hp)	Quote: Originally posted by AlanM Great! What settings are you using? Not sure. I bought it from another forum member. I need to purchase the USB cable to run the program and view the settings.
djeter2 (606hp)	I just did level 1 after the CCP and thought the same thing. I couldn't imagine what Stage 2 would look like.
020590 (157hp)	Quote: Originally written by Wizo. I just did level 1 after the CCP and thought the same thing. I couldn't imagine what Stage 2 would look like. It's like a jet flying through a double rainbow
211286 (302hp)	Quote: Originally written by Wizo. I just did level 1 after the CCP and thought the same thing. I couldn't imagine what Stage 2 would look like. I also just bought a level 1 and have an appointment with the CCP on Wednesday. I can't wait to install it! I'm planning on going to the track later this month. I don't know if you're part of the Orlando F10 FB page we created just a few weeks ago. Here's a link to it if you'd like to join. https://www.facebook.com/groups/431353317038693/
dcba4321 (200hp)	Quote: Originally posted by pdf10 I dropped my car off at the dealer for a recall on Friday morning (as well as a few other minor warranty items) and finally picked it up this afternoon. As for the customer care package, here's a breakdown of what happened: Timing chain passed test, replaced 90Ah battery with 105Ah unit, registered new battery in system, performed battery conversion programming and coding for entire vehicle (which my Dinan engine was deleted and suspension software as well as all 40 radio/SAT presets and seat memory settings) oil changed, air filter elements replaced, CBS intervals reprogrammed, numerous spare parts ordered to complete the package, with an expected arrival time of 2-3 weeks. Loaner provided = 2015 320i No. BMW accessories will be provided at this time. My service advisor stated that there is a chance my parts could arrive much sooner than expected, but according to corporate he has to give a lead time of 2-3 weeks. After Part 2 is complete, I will update this post with a list of parts received and replaced... After a seven week wait for parts, the following was replaced over the weekend: Both hot film mass air flow sensors with multiple seals, connecting lines, breather tubes, hose clamps, O-rings, and a fuel supply line vacuum pump (a newer version of the one previously replaced under warranty in 2013). As for my injectors, I was initially concerned that they would not be replaced (again) as part of this campaign, but thanks to a PM to resident expert E90Fleet, he confirmed that the injectors I had replaced under warranty in 2013 , which were the latest versions offered (apparently there is a new part number for campaign specific injectors). . Provided Lender: 2015 320i BMW Swag? None... First driving impression: quiet, but despite all these improvements the engine still occasionally exhibits a very slight tremor when idling (not enough to register on the rev needle). However, for me this isn't a big deal as this has been the case with the N63 from day one and from what I've read and experienced it's just a nuance in the engine's design. Reloaded my Dinan engine and suspension software yesterday with no issues and the beast is back!
joplin (701hp)	Quote: Originally written by pdf10. First driving impression: quiet, but despite all these improvements the engine still occasionally exhibits a very slight tremor at idle (not enough to register on the rev needle). However, for me this isn't a big deal as this has been the case with the N63 from day one and from what I've read and experienced it's just a nuance in the engine's design. Reloaded my Dinan engine and suspension software yesterday with no issues and the beast is back! Yes. I also feel this shaking, but it's not noticeable all the time. However, I'm glad to hear that it's common with these engines. Kind of off topic, but how long did the Dinan flash take you? And I've never heard of the suspension software being adjusted either.
maggie99 (346hp)	Quote: Originally posted by Zer0Cool92 Yes. I also feel this shaking, but it's not noticeable all the time. However, I'm glad to hear that it's common with these engines. Kind of off topic, but how long did the Dinan flash take you? And I've never heard of the suspension software being adjusted either. I'll send you the details via PM so as not to distract the thread from the topic. (I received a package offer because I have created several Dinan mods so far and more will follow).
123ewqasdcxz (782hp)	I got my car back on time after 10 weeks, handed it in on January 28th, they changed everything in the campaign, the main reason for the delay is that the timing chain is massively backordered. I suggest if your car fails the timing chain test and a new one needs to be ordered, get your damn car back and have the part ordered or you'll be stuck in a rental car for at least 1.5 months. From day one I had starting problems, I always suspected it was related to the injector. The first time I complained about it nothing was done because they couldn't reproduce the problem and the second time I complained about it they changed the fuel rail but used the same injectors which did virtually nothing. Now everything related to fuel delivery has been replaced including the injectors and the car starts normally after 3.5 years of ownership.
258963147 (416hp)	Quote: Originally written by jykishan. I got my car back on time after 10 weeks, handed it in on January 28th, they changed everything in the campaign, the main reason for the delay is that the timing chain is massively backordered. I suggest if your car fails the timing chain test and a new one needs to be ordered, get your damn car back and have the part ordered or you'll be stuck in a rental car for at least 1.5 months. From day one I had starting problems, I always suspected it was related to the injector. The first time I complained about it nothing was done because they couldn't reproduce the problem and the second time I complained about it they changed the fuel rail but used the same injectors which did virtually nothing. Now everything related to fuel delivery has been replaced including the injectors and the car starts normally after 3.5 years of ownership. After replacing your timing chain, do you know if you had to remove the engine and transmission (together as a unit) to get to the front of the block and complete the job? I've heard rumors that this is the campaign's process and was wondering if you might be able to check this... Thanks.
thewall1 (835hp)	Quote: Originally posted by pdf10 Since your timing chain was replaced, do you know if they had to remove the engine and transmission (together as a unit) to get to the front of the block and complete the job? I've heard rumors that this is the campaign's process and was wondering if you might be able to check this... Thanks. They told me well in advance that they would have to remove the engine to change the chain. I don't think they touched the gearbox. I was told that this part of the job alone took about 40 hours.
clipper1 (919hp)	Ok, so I had a 5 Series loaner from Beverly Hills BMW about a month ago when my 650 came in for service. The same day I picked up the loaner, my back window was broken, probably by a crazy person, while parked on the street in Santa Monica. I took the loaner back to the dealer less than half an hour after I saw the glass was broken and picked up my car since the service was already done. My insurance deductible was a few hundred dollars. Today I called and spoke to my SA and just out of curiosity asked how much it actually cost to replace the glass. I was expecting $2000 TOPS. The SA told me it cost $11,000!!!!!!! This is crazy! He told me that the back seats all needed to be reupholstered because the glass was apparently broken even though no one was sitting on them. They weren't even scratched. Even imagining the rear window, defroster, and new Sensatec for the rear seats, I can't for the life of me figure out how an $11,000 bill was amassed. Well, thank God I had insurance so it's not a big deal since it didn't come out of my pocket, but I'm still wondering if anyone can enlighten me as to why the repair bill was so high.
fuckm3 (217hp)	I have exactly one valid explanation, a typo. $1,100. It has been fixed
money66 (426hp)	Quote: Originally posted by Chrisny I have exactly one valid explanation, a typo. $1,100. I can only wish it was fixed... I had to ask the SA 4 or 5 times! Incredible!! Strangely, the SA can't even show me the bill for the breakdown
3110 (784hp)	Quote: Originally posted by randypolle Quote: Originally posted by chrisny I have exactly one valid explanation, a typo. $1,100. I can only wish it was fixed... I had to ask the SA 4 or 5 times! Incredible!! Strangely, the SA isn't even able to show me the invoice for the breakdown. Sounds shady. I would only be interested if it increases your insurance premium in any way. But my goodness, you can get into a pretty bad car accident and end up with less than $11,000 in damages.
Davecrobison (510hp)	Quote: Originally written by Chrisny. Sounds shady. I would only be interested if it increases your insurance premium in any way. But my goodness, you can get into a pretty bad car accident and end up with less than $11,000 in damages. Seriously, my wife was driving her Range Rover a few years ago and was in an accident where her entire front bumper was torn off, the front door, fender, lights and wheel were damaged and a body shop only quoted around 100,000 euros fraud 14000.
1popcorn (618hp)	Ok, so I had a 5 Series loaner from Beverly Hills BMW about a month ago when my 650 came in for service. The same day I picked up the loaner, my back window was broken, probably by a crazy person, while parked on the street in Santa Monica. I took the loaner back to the dealer less than half an hour after I saw the glass was broken and picked up my car since the service was already done. My insurance deductible was a few hundred dollars. Today I called and spoke to my SA and just out of curiosity asked how much it actually cost to replace the glass. I was expecting $2000 TOPS. The SA told me it cost $11,000!!!!!!! This is crazy! He told me that the back seats all needed to be reupholstered because the glass was apparently broken even though no one was sitting on them. They weren't even scratched. Even imagining the rear window, defroster, and new Sensatec for the rear seats, I can't for the life of me figure out how an $11,000 bill was amassed. Well, thank God I had insurance so it's not a big deal since it didn't come out of my pocket, but I'm still wondering if anyone can enlighten me as to why the repair bill was so high.
yuzzeman (786hp)	I have exactly one valid explanation, a typo. $1,100. It has been fixed
sports11 (766hp)	Quote: Originally posted by Chrisny I have exactly one valid explanation, a typo. $1,100. I can only wish it was fixed... I had to ask the SA 4 or 5 times! Incredible!! Strangely, the SA can't even show me the bill for the breakdown
blue96 (500hp)	Quote: Originally posted by randypolle Quote: Originally posted by chrisny I have exactly one valid explanation, a typo. $1,100. I can only wish it was fixed... I had to ask the SA 4 or 5 times! Incredible!! Strangely, the SA isn't even able to show me the invoice for the breakdown. Sounds shady. I would only be interested if it increases your insurance premium in any way. But my goodness, you can get into a pretty bad car accident and end up with less than $11,000 in damages.
tommy248 (419hp)	Quote: Originally written by Chrisny. Sounds shady. I would only be interested if it increases your insurance premium in any way. But my goodness, you can get into a pretty bad car accident and end up with less than $11,000 in damages. Seriously, my wife was driving her Range Rover a few years ago and was in an accident where her entire front bumper was torn off, the front door, fender, lights and wheel were damaged and a body shop only quoted around 100,000 euros fraud 14000.
bobbi1 (905hp)	Hi guys, I just took delivery of a '13 CPO 535i xDrive that came from an '09 E60 535xi. You may know that the CPO warranty is basically a two-year extension of the new car warranty (it covers the same things and without the $50 deductible/claim). Two things I noticed immediately: 1) The 6WA instrument panel I have has wear and tear at the bottom horizontally along the lines of the extended display, making it look dirty and making some of the instrument cluster information difficult to read because it obstructs the display. My question is, can this be replaced under warranty or will it be a hassle with the theft? Otherwise, is this an easy fix for myself (cleaning with a solution)? Unfortunately, I didn't notice this during the test drive, which should actually be the case. 2) The car vibrates above a speed of 120 km/h. I have read extensively about the F10 on several forums and have found this to be a common problem. Stealership said the car was aligned and road forces balanced, which is clearly not the case. My question is: I should go back to them and insist that they do another Hunter road mission, because that's the be-all and end-all, right? If you have done this correctly the car should not vibrate. I checked all tires and rims - no missing hubcaps or bent rims. Thank you for your help!
caboodle (535hp)	I checked the BMW calendar and Google search, but has anyone heard if there will be one on the east coast? There are always events happening in Cali! They just had it over the weekend.
holyholy (352hp)	From my own experience I can tell you that this is a bit of a gray area. Depends on the dealers, some are very strict and take the CPO exam very seriously while others it is just a piece of paper and they don't go into as much detail when conducting CPO exams as new owners would like . I thought they just hope there's nothing wrong with the cars, or if there is, they'll just fix the problem under the CPO warranty. If you've recently purchased this car, there's a chance they'll get it right because they're rated by BMW and will ask you to complete a survey that they clearly care deeply about. Let your seller know that you are dissatisfied and would like to see these issues resolved. However I think things like scratches (your fuse box) or alignment are not covered under CPO, as far as I know there is no checkbox for that that says alignment needs to be realigned before CPO or any interior scratches need to be fixed. By the way, your alignment may be perfectly fine, but you may have a bent rim or a damaged tire, neither of which would be caught by CPO checks. Good luck.
tishka (916hp)	I saw this earlier today. Should be August 15th I think. The event in Cali was great
MidwestBimmerFan (245hp)	Calling your local BMW dealer a theft is not a success. You need to make a profit so they will be there for you the next time you need them, and you really need a dealer to work with. Some are better than others, so find a good one and get to know them. Introduce yourself to the service manager. Maybe spend $50 and bring lunch or pastries for the service department. Now the next time you're there looking for help with a problem, you'll be pleased to know how much of a trailblazer these guys are in ignoring the rules when it comes to warranty issues. Remember. Your car dealership has three profit centers. New car sales. Used car sales. Service. Every time your car undergoes a warranty repair or scheduled maintenance, BMW pays the dealer and they make a profit on that work...so they WANT to work on your car. In fact, a good dealer will sell a car cheaply because he knows it will automatically put X dollars into his service department over the next three years. Make friends, be nice, have a good attitude. This is how you move forward.
beaner (722hp)	Quote: Originally written by [email protected] I saw this earlier today. Should be August 15th I think. The event in Cali was great. Do you know where Mike is???
lauren6 (506hp)	Thanks for the feedback. Per my message, I checked it and found no bent rims or missing hubcaps. The tires are brand new and still have the red lines that brand new tires have. So I need to message my SA and see what's going on. As for calling car dealerships stealth shops, that has nothing to do with my relationships with them. In the end it's a business deal for both of us. This is my third BMW with them, so I have a good relationship with them. Any further feedback regarding the warranty for the worn dashboard and vibration would be appreciated
LOVEYOU (552hp)	Quote: Originally posted by lsturbointeg Do you know where Mike is? When Saturday, August 15, 2015 from 10:00 a.m. to 4:00 p.m. Where Raceway Park, 230 Pension Road, Englishtown, NJ 07726-8462
dogman1 (253hp)	I was not aware that a CPO warranty is an extension of the original BMW bumper to bumper warranty and I don't believe that is the case. Secondly, if a part of this used car is worn out (the display), how can the warranty be more than a scratch in the bumper??
thomas55 (453hp)	I checked the BMW calendar and Google search, but has anyone heard if there will be one on the east coast? There are always events happening in Cali! They just had it over the weekend.
samba (996hp)	Quote: Originally written by JCFans01 Thanks for the feedback. Per my message, I checked it and found no bent rims or missing hubcaps. A bent rim is not always easy to spot. Just like you, I had a bit of vibration when choosing my CPO and asked the dealer to check the tires, balance the tires if necessary, realign the car, etc., which they all did. After doing everything and the vibration was still there, they changed it from front to back and the vibration moved from the steering wheel to my seat. They investigated further and found that one rim was slightly bent. For me it was an easy and inexpensive repair, but I wouldn't have known it was bent even though I checked. What I'm trying to say is that it doesn't necessarily have to be pretty major/obvious damage for you to notice the vibration.
linkedpass (552hp)	I saw this earlier today. Should be August 15th I think. The event in Cali was great
160491 (410hp)	Quote: Originally posted by Grover432 I was not aware that a CPO warranty is an extension of the original BMW bumper to bumper warranty and I don't believe that is the case. Secondly, if one part (the display) is worn out on this used car, how can the warranty be more than a scratch in the bumper? Grover432, this is my first CPO car and that's why I asked. If this is considered normal for a CPO, I would look for a secondary solution. If that's the case, do you know how to remove scratches from a plastic? And the CPO guarantee has changed since 2011 (at least for Canada). Read more below: The Certified Series Protection Plan provides coverage for an additional 2 years/80,000 km beyond the original new vehicle warranty of 4 years/80,000 km for a total of 6 years/160,000 km from the date the vehicle is serviced. For model year 2010 and older BMWs (2009, 2008, etc.), the protection plan provides very comprehensive coverage in the following areas: engine, transmission, final drive, front and rear suspension, steering, brakes, electrical, sensors, air conditioning, cooling, some Interior and exterior parts and the fuel system. These and most related articles are covered. However, because this is not a full factory extended warranty, there may be some exclusions and a $50 deductible for each visit. Starting with our 2011 models and beyond (2012, 2013, etc.), we have increased coverage to give you even better value for money, as your protection plan is now an extension of the brand new car warranty and the same benefits covers the car like a new car, without any deductible.
mika12 (776hp)	Quote: Originally written by [email protected] I saw this earlier today. Should be August 15th I think. The event in Cali was great. Do you know where Mike is???
gemini17 (646hp)	Quote: Originally written by Bbb34. A bent rim is not always easy to spot. Just like you, I had a bit of vibration when choosing my CPO and asked the dealer to check the tires, balance the tires if necessary, realign the car, etc., which they all did. After doing everything and the vibration was still there, they changed it from front to back and the vibration moved from the steering wheel to my seat. They investigated further and found that one rim was slightly bent. For me it was an easy and inexpensive repair, but I wouldn't have known it was bent even though I checked. What I'm trying to say is that it doesn't necessarily have to be pretty major/obvious damage for you to notice the vibration. Hello Bbb34, thank you for sharing your experiences! I'll go back to them and see what they say. Curious: Was the repair under warranty or was it out of pocket? How long after pickup did you notice this? Thanks.
November (233hp)	Quote: Originally posted by lsturbointeg Do you know where Mike is? When Saturday, August 15, 2015 from 10:00 a.m. to 4:00 p.m. Where Raceway Park, 230 Pension Road, Englishtown, NJ 07726-8462
09061987 (962hp)	Quote: Originally written by JCFans01 Hello Bbb34, thank you for sharing your experiences! I'll go back to them and see what they say. Curious: Was the repair under warranty or was it out of pocket? How long after pickup did you notice this? Thanks. I paid out of pocket because I bought the car from a dealer in another city. Something I didn't notice during the test drive or in the first week of ownership, so it would be unfair to blame the dealer who sold me the car. I may have encountered the pothole in the meantime, adjusted the tire pressure and made it more noticeable. I bought the car for this and really just wanted to get it done, so I paid. $125 later, all is well, you win something, you lose something
ziggy (747hp)	Quote: Originally written by Bbb34. I paid out of pocket because I bought the car from a dealer in another city. Something I didn't notice during the test drive or in the first week of ownership, so it would be unfair to blame the dealer who sold me the car. I may have encountered the pothole in the meantime, adjusted the tire pressure and made it more noticeable. I bought the car for this and really just wanted to get it done, so I paid. $125 later, all is well, you win some, you lose some. Good call. Might be a beginner question, but did you fix the slightly bent wheel simply by bending it open? I was under the impression that bent rims needed to be replaced, which you obviously didn't do $125
pizzeria (443hp)	Quote: Originally posted by JCFans01 Good call. Might be a beginner question, but did you fix the slightly bent wheel simply by bending it open? I was under the impression that bent rims needed to be replaced, which they obviously didn't do for $125. According to your local dealer (particularly true for cars with runflat features of certain brands and 19 or larger rims - firm but thinner sidewalls) this is the case. Check this constantly and contact a local workshop that specializes in this type of repair is specialized.
booboo10 (58hp)	The guarantee begins on the date of commissioning. Add to that your CPO, and that's the time you have left under the warranty. It's not an extra 5 or 7 years. My car's operating date is 5/2014. I have an Elite CPO guarantee for me. That sounds cool, but it just means I'm adding another year and up to 75,000 miles to my warranty, which gives me a 4 year warranty back since the car is a newer model. I physically don't get 5 years because one year has already been used up. Everything expires after your in-service date.
Packers (369hp)	Quote: Originally written by JCFans01 Grover432, this is my first CPO car and that's why I asked. If this is considered normal for a CPO, I would look for a secondary solution. If that's the case, do you know how to remove scratches from a plastic? And the CPO guarantee has changed since 2011 (at least for Canada). Read more below: The Certified Series Protection Plan provides coverage for an additional 2 years/80,000 km beyond the original new vehicle warranty of 4 years/80,000 km for a total of 6 years/160,000 km from the date the vehicle is serviced. For model year 2010 and older BMWs (2009, 2008, etc.), the protection plan provides very comprehensive coverage in the following areas: engine, transmission, final drive, front and rear suspension, steering, brakes, electrical, sensors, air conditioning, cooling, some Interior and exterior parts and the fuel system. These and most related articles are covered. However, because this is not a full factory extended warranty, there may be some exclusions and a $50 deductible for each visit. Starting with our 2011 models and beyond (2012, 2013, etc.), we have increased coverage to give you even better value for money, as your protection plan is now an extension of the brand new car warranty and the same benefits covers the car like a new car, without any deductible. Thank you for the information on the newer and improved CPO coverage. I assume that with a cosmetic defect (abrasion in the plastic) the car would have passed the CPO, so I don't think you have a claim. The plastic rubs off very easily when wiped with a dry cloth or even a damp cloth with grains. I don't know of any other way to fix this other than replacing the part. If it bothers you so much and you want to replace the part, you can try plastic polish that is used to restore convertible top plastic windows. They have a 3-stage system and I've been using the stuff to service the rear window of my 1976 TR6 for years. Looks perfect after treatment. I haven't used the stuff on the plastic instrument panel yet, but if you were to replace it otherwise..... There's no harm in trying.
zw5A1u5eVw (52hp)	I agree, I don't think the bumper-to-bumper warranty covers a worn dash or a bent rim, but if the OP recently bought the car, perhaps the dealer will repair it as a gesture of goodwill.
ibukun (246hp)	Quote: Originally posted by The I agree, I just need to be very personable and professional. Speak to the service manager and have a nice conversation with him about it, not the SA.
shardul2000 (771hp)	Quote: Originally written by Slickrick2. The guarantee begins on the date of commissioning. Add to that your CPO, and that's the time you have left under the warranty. It's not an extra 5 or 7 years. My car's operating date is 5/2014. I have an Elite CPO guarantee for me. That sounds cool, but it just means I'm adding another year and up to 75,000 miles to my warranty, which gives me a 4 year warranty back since the car is a newer model. I physically don't get 5 years because one year has already been used up. Everything expires after your in-service date. Hello Slickrick2, yes, I am aware of that. My warranty lasts until the first quarter of 2019 or 160,000 km.
pwrplaya (270hp)	Thank you everyone for the feedback. Here's an update. I was able to clean the plastic of the instrument cluster so it now looks like new again. I informed my SA about this so he doesn't have to deal with it. I'm also thinking about upgrading the 6WB, but I'm still researching the difficulty level since I'm not very mod-savvy. My SA has scheduled a service appointment for next week to examine the vibrations. I ask them to check for bent rims or tires (even if they are brand new) or call Hunter for a road patrol. I will provide updates or conclusions as I have them. Thanks again!
dasher (220hp)	Quote: Originally written by JCFans01 Thanks everyone for the feedback. Here's an update. I was able to clean the plastic of the instrument cluster so it now looks like new again. I informed my SA about this so he doesn't have to deal with it. I'm also thinking about upgrading the 6WB, but I'm still researching the difficulty level since I'm not very mod-savvy. My SA has scheduled a service appointment for next week to examine the vibrations. I ask them to check for bent rims or tires (even if they are brand new) or call Hunter for a road patrol. I will provide updates or conclusions as I have them. Thanks again! Just a thought about the tires. You might get better results if you take the car to a really good local tire shop (not that they recommend city market tires or anything like that). These people deal with tire/wheel problems all day every day and you may get a better result. In Westport CT we have a place called Fetzer Tire. They are excellent and I would rather have them take care of my wheel/tire problems and needs than the dealer.
liza12 (498hp)	Thanks, NewM3driver! Here's the other update I promised. Spoke to my SA and found out the left front rotor is slightly bent and this is the cause of the vibration. He will replace both front rotors under warranty. The car stays overnight and I have a rental car.
godschild1 (117hp)	Another update as the issue is not resolved and I feel the dealer is not thorough in their work. I had specifically requested that the car be balanced and tested at highway speeds before being returned to me. Below are the attempts to eliminate the source of vibration: TRY 1: Replace both front brake discs. The car was returned to me and the vibration was still there. The 2015 320i loaner was provided with a refundable pre-authorization of $20 and $150. TEST 2: They found that both front rims were slightly bent (not visible to the human eye). Both rims were sent in for repair. Another 320i rental car from 2015 was provided free of charge. The car was returned to me after a week and the vibrations in the steering wheel disappeared, but the vibrations in the body remained. I found out that the car was test driven at speeds of 100 km/h and below, specifically noting that the vibrations are felt at speeds of 100-120 km/h. TRY 3: My SA wanted his lead technician to take me for a test drive of the car. When he came out he particularly remembered my car as he was working on it and taking it for a test drive. He mentioned that he told my safety advisor that the steering wheel vibration was gone but the body was vibrating. He was surprised that the SA had given me the car back. Another 2015 320i loaner car is being provided free of charge and my case is now being escalated and handled by the Assistant Service Manager. He discovered there were issues with the tire belts, which are brand new, and replaced two tires. They said the vibration was gone. I'm supposed to pick up the car today, let's see what happens. I'll update you later. I hope all of these possible scenarios can help you troubleshoot when you're dealing with vibrations.
cantona07 (190hp)	Quote: Originally posted by JCFans01....I find that the dealer is not thorough in their work. I had specifically requested that the car be balanced and tested at highway speeds before being returned to me. Below are the attempts to eliminate the source of vibration: I was quite surprised when they told you that hard drives were causing the vibration. Bent rims and tire problems sound like a more reasonable explanation to me. That doesn't mean it's impossible, but warped discs would be more likely to vibrate when braking, not at certain speeds on the highway. Unfortunately it doesn't surprise me when dealers don't provide enough detail, that seems to be far too common these days and all it takes is a little attention listening to the customer explain the problem and providing that information which mechanics pass on. Nowadays most places seem to be too big and customer information about problems/symptoms gets lost along the way.
london20 (931hp)	Quote: Originally posted by Bbb34 I was quite surprised when they told you that hard drives were causing the vibration. Bent rims and tire problems sound like a more reasonable explanation to me. That doesn't mean it's impossible, but warped discs would be more likely to vibrate when braking, not at certain speeds on the highway. Warped hard drives are usually not physically deformed, especially for high-quality OEM hard drives. Typically these are stuck-on hard deposits that form small variations on the surface instead of just a flat surface. Depending on how bad it is, there may be some vibration. You will definitely feel it when braking. But it rotates just like the wheel does when driving. So when it is deformed and out of balance, it causes vibrations. Of course, higher speed will increase the problem exponentially. These high-performance brakes, where the brake pads are practically constantly touching the brake rotors to heat up the brake pads, make the problem even worse.
210582 (981hp)	Hi guys, I just took delivery of a '13 CPO 535i xDrive that came from an '09 E60 535xi. You may know that the CPO warranty is basically a two-year extension of the new car warranty (it covers the same things and without the $50 deductible/claim). Two things I noticed immediately: 1) The 6WA instrument panel I have has wear and tear at the bottom horizontally along the lines of the extended display, making it look dirty and making some of the instrument cluster information difficult to read because it obstructs the display. My question is, can this be replaced under warranty or will it be a hassle with the theft? Otherwise, is this an easy fix for myself (cleaning with a solution)? Unfortunately, I didn't notice this during the test drive, which should actually be the case. 2) The car vibrates above a speed of 120 km/h. I have read extensively about the F10 on several forums and have found this to be a common problem. Stealership said the car was aligned and road forces balanced, which is clearly not the case. My question is: I should go back to them and insist that they do another Hunter road mission, because that's the be-all and end-all, right? If you have done this correctly the car should not vibrate. I checked all tires and rims - no missing hubcaps or bent rims. Thank you for your help!
pulsar150 (337hp)	From my own experience I can tell you that this is a bit of a gray area. Depends on the dealers, some are very strict and take the CPO exam very seriously while others it is just a piece of paper and they don't go into as much detail when conducting CPO exams as new owners would like . I thought they just hope there's nothing wrong with the cars, or if there is, they'll just fix the problem under the CPO warranty. If you've recently purchased this car, there's a chance they'll get it right because they're rated by BMW and will ask you to complete a survey that they clearly care deeply about. Let your seller know that you are dissatisfied and would like to see these issues resolved. However I think things like scratches (your fuse box) or alignment are not covered under CPO, as far as I know there is no checkbox for that that says alignment needs to be realigned before CPO or any interior scratches need to be fixed. By the way, your alignment may be perfectly fine, but you may have a bent rim or a damaged tire, neither of which would be caught by CPO checks. Good luck.
tiger! (70hp)	Calling your local BMW dealer a theft is not a success. You need to make a profit so they will be there for you the next time you need them, and you really need a dealer to work with. Some are better than others, so find a good one and get to know them. Introduce yourself to the service manager. Maybe spend $50 and bring lunch or pastries for the service department. Now the next time you're there looking for help with a problem, you'll be pleased to know how much of a trailblazer these guys are in ignoring the rules when it comes to warranty issues. Remember. Your car dealership has three profit centers. New car sales. Used car sales. Service. Every time your car undergoes a warranty repair or scheduled maintenance, BMW pays the dealer and they make a profit on that work...so they WANT to work on your car. In fact, a good dealer will sell a car cheaply because he knows it will automatically put X dollars into his service department over the next three years. Make friends, be nice, have a good attitude. This is how you move forward.
030294 (148hp)	Thanks for the feedback. Per my message, I checked it and found no bent rims or missing hubcaps. The tires are brand new and still have the red lines that brand new tires have. So I need to message my SA and see what's going on. As for calling car dealerships stealth shops, that has nothing to do with my relationships with them. In the end it's a business deal for both of us. This is my third BMW with them, so I have a good relationship with them. Any further feedback regarding the warranty for the worn dashboard and vibration would be appreciated
110982 (609hp)	I was not aware that a CPO warranty is an extension of the original BMW bumper to bumper warranty and I don't believe that is the case. Secondly, if a part of this used car is worn out (the display), how can the warranty be more than a scratch in the bumper??
maryjane2 (248hp)	Quote: Originally written by JCFans01 Thanks for the feedback. Per my message, I checked it and found no bent rims or missing hubcaps. A bent rim is not always easy to spot. Just like you, I had a bit of vibration when choosing my CPO and asked the dealer to check the tires, balance the tires if necessary, realign the car, etc., which they all did. After doing everything and the vibration was still there, they changed it from front to back and the vibration moved from the steering wheel to my seat. They investigated further and found that one rim was slightly bent. For me it was an easy and inexpensive repair, but I wouldn't have known it was bent even though I checked. What I'm trying to say is that it doesn't necessarily have to be pretty major/obvious damage for you to notice the vibration.
110020 (344hp)	Quote: Originally posted by Grover432 I was not aware that a CPO warranty is an extension of the original BMW bumper to bumper warranty and I don't believe that is the case. Secondly, if one part (the display) is worn out on this used car, how can the warranty be more than a scratch in the bumper? Grover432, this is my first CPO car and that's why I asked. If this is considered normal for a CPO, I would look for a secondary solution. If that's the case, do you know how to remove scratches from a plastic? And the CPO guarantee has changed since 2011 (at least for Canada). Read more below: The Certified Series Protection Plan provides coverage for an additional 2 years/80,000 km beyond the original new vehicle warranty of 4 years/80,000 km for a total of 6 years/160,000 km from the date the vehicle is serviced. For model year 2010 and older BMWs (2009, 2008, etc.), the protection plan provides very comprehensive coverage in the following areas: engine, transmission, final drive, front and rear suspension, steering, brakes, electrical, sensors, air conditioning, cooling, some Interior and exterior parts and the fuel system. These and most related articles are covered. However, because this is not a full factory extended warranty, there may be some exclusions and a $50 deductible for each visit. Starting with our 2011 models and beyond (2012, 2013, etc.), we have increased coverage to give you even better value for money, as your protection plan is now an extension of the brand new car warranty and the same benefits covers the car like a new car, without any deductible.
coquelicot (125hp)	Quote: Originally written by Bbb34. A bent rim is not always easy to spot. Just like you, I had a bit of vibration when choosing my CPO and asked the dealer to check the tires, balance the tires if necessary, realign the car, etc., which they all did. After doing everything and the vibration was still there, they changed it from front to back and the vibration moved from the steering wheel to my seat. They investigated further and found that one rim was slightly bent. For me it was an easy and inexpensive repair, but I wouldn't have known it was bent even though I checked. What I'm trying to say is that it doesn't necessarily have to be pretty major/obvious damage for you to notice the vibration. Hello Bbb34, thank you for sharing your experiences! I'll go back to them and see what they say. Curious: Was the repair under warranty or was it out of pocket? How long after pickup did you notice this? Thanks.
usmarines (327hp)	Quote: Originally written by JCFans01 Hello Bbb34, thank you for sharing your experiences! I'll go back to them and see what they say. Curious: Was the repair under warranty or was it out of pocket? How long after pickup did you notice this? Thanks. I paid out of pocket because I bought the car from a dealer in another city. Something I didn't notice during the test drive or in the first week of ownership, so it would be unfair to blame the dealer who sold me the car. I may have encountered the pothole in the meantime, adjusted the tire pressure and made it more noticeable. I bought the car for this and really just wanted to get it done, so I paid. $125 later, all is well, you win something, you lose something
180482 (903hp)	Quote: Originally written by Bbb34. I paid out of pocket because I bought the car from a dealer in another city. Something I didn't notice during the test drive or in the first week of ownership, so it would be unfair to blame the dealer who sold me the car. I may have encountered the pothole in the meantime, adjusted the tire pressure and made it more noticeable. I bought the car for this and really just wanted to get it done, so I paid. $125 later, all is well, you win some, you lose some. Good call. Might be a beginner question, but did you fix the slightly bent wheel simply by bending it open? I was under the impression that bent rims needed to be replaced, which you obviously didn't do $125
fender (163hp)	Quote: Originally posted by JCFans01 Good call. Might be a beginner question, but did you fix the slightly bent wheel simply by bending it open? I was under the impression that bent rims needed to be replaced, which they obviously didn't do for $125. According to your local dealer (particularly true for cars with runflat features of certain brands and 19 or larger rims - firm but thinner sidewalls) this is the case. Check this constantly and contact a local workshop that specializes in this type of repair is specialized.
150784 (404hp)	The guarantee begins on the date of commissioning. Add to that your CPO, and that's the time you have left under the warranty. It's not an extra 5 or 7 years. My car's operating date is 5/2014. I have an Elite CPO guarantee for me. That sounds cool, but it just means I'm adding another year and up to 75,000 miles to my warranty, which gives me a 4 year warranty back since the car is a newer model. I physically don't get 5 years because one year has already been used up. Everything expires after your in-service date.
digital123 (46hp)	Quote: Originally written by JCFans01 Grover432, this is my first CPO car and that's why I asked. If this is considered normal for a CPO, I would look for a secondary solution. If that's the case, do you know how to remove scratches from a plastic? And the CPO guarantee has changed since 2011 (at least for Canada). Read more below: The Certified Series Protection Plan provides coverage for an additional 2 years/80,000 km beyond the original new vehicle warranty of 4 years/80,000 km for a total of 6 years/160,000 km from the date the vehicle is serviced. For model year 2010 and older BMWs (2009, 2008, etc.), the protection plan provides very comprehensive coverage in the following areas: engine, transmission, final drive, front and rear suspension, steering, brakes, electrical, sensors, air conditioning, cooling, some Interior and exterior parts and the fuel system. These and most related articles are covered. However, because this is not a full factory extended warranty, there may be some exclusions and a $50 deductible for each visit. Starting with our 2011 models and beyond (2012, 2013, etc.), we have increased coverage to give you even better value for money, as your protection plan is now an extension of the brand new car warranty and the same benefits covers the car like a new car, without any deductible. Thank you for the information on the newer and improved CPO coverage. I assume that with a cosmetic defect (abrasion in the plastic) the car would have passed the CPO, so I don't think you have a claim. The plastic rubs off very easily when wiped with a dry cloth or even a damp cloth with grains. I don't know of any other way to fix this other than replacing the part. If it bothers you so much and you want to replace the part, you can try plastic polish that is used to restore convertible top plastic windows. They have a 3-stage system and I've been using the stuff to service the rear window of my 1976 TR6 for years. Looks perfect after treatment. I haven't used the stuff on the plastic instrument panel yet, but if you were to replace it otherwise..... There's no harm in trying.
V_therussian (392hp)	I agree, I don't think the bumper-to-bumper warranty covers a worn dash or a bent rim, but if the OP recently bought the car, perhaps the dealer will repair it as a gesture of goodwill.
Breynac (156hp)	Quote: Originally posted by The I agree, I just need to be very personable and professional. Speak to the service manager and have a nice conversation with him about it, not the SA.
west13 (913hp)	Quote: Originally written by Slickrick2. The guarantee begins on the date of commissioning. Add to that your CPO, and that's the time you have left under the warranty. It's not an extra 5 or 7 years. My car's operating date is 5/2014. I have an Elite CPO guarantee for me. That sounds cool, but it just means I'm adding another year and up to 75,000 miles to my warranty, which gives me a 4 year warranty back since the car is a newer model. I physically don't get 5 years because one year has already been used up. Everything expires after your in-service date. Hello Slickrick2, yes, I am aware of that. My warranty lasts until the first quarter of 2019 or 160,000 km. .

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