The article was written in collaboration with Ruslan Kotenko on February 14. She is waiting for a gift because it is a holiday, romance, and just a reason to enjoy each other’s company. But the gift does not happen. In general, he doesn’t consider this day a holiday, and even there is very little time for a meeting. Conflict. The picture is absolutely stereotyped, forgive the stereotyping of our images. But if we take any example today, this one suggests itself. What happens after a misunderstanding is discovered? Here is one possible scenario for the development of a conflict. She is wondering whether she needs to tell him about her upset: she doesn’t want to spoil the relationship, and it’s difficult to pretend that nothing happened. Intrapersonal conflict. He notices something is wrong and asks what’s wrong. She tells everything as if in spirit: too emotionally, dragging in previous grievances and similar incidents. He categorically disagrees with the accusations. Interpersonal conflict. Everyone goes to their own “support group”: friends, girlfriends, relatives, colleagues. By receiving their approval, each side becomes even more convinced that they are right. Intergroup conflict. Time passes, and it becomes clear that something needs to be done. They return to discussing what happened, but have cooled down a little. A solution is found, the relationship continues. Resolution of interpersonal conflict. Everyone experiences the remnants of negative emotions on their own, gradually finding them less and less appropriate, because, ultimately, the situation was resolved. Resolution of intrapersonal conflict. The second part of the story is told to friends and family, and the mutual hostility of the two groups gradually fades away. Resolving intergroup conflict. Of course, this is an exaggerated description - rarely does everything go so smoothly. But the principle itself is important: different types of conflict transform into one another. The conflict is not always expressed directly in the confrontation between two people: there are stages of intrapersonal experiences, and confrontation between groups, representatives of different societies and even cultures. So, if the relationship is unequal (one of the parties to the conflict has more power and strength), then the confrontation often remains internal the case of the weaker side - the stronger one is generally fine. And when an internal conflict manifests itself, it often turns out that it is not two specific people who are opposing each other, but entire groups of people with different ethical ideas. When analyzing a conflict situation, it is very important to understand where the struggle is now unfolding: within one person, between people, between groups of people , - and how, if necessary, to transfer the conflict to an area where there is a better chance of resolving it. You can get more information about psychology in an accessible language in my VKontakte group “Psychological Guide"